Music Download FAQ

CAN I USE PAYPAL?
Yes we accept PayPal for full payments

WHAT DO I NEED IN ORDER TO DOWNLOAD DIGITAL FILES FROM HEALING ANIMALS ORGANISATION?
Our download service requires a PC or Mac with a modern web browser, older browsers are not supported. A broadband internet connection is strongly recommended to allow you to download your music as quickly as possible.

HOW DO I DOWNLOAD MY TRACKS FROM HEALING ANIMALS ORGANISATION?
After purchasing your music, you will need to click the red button to download your music to your computer. You will also receive an email with a link to your download if you accidentally close that web page. Your download will be in a zip file, on a mac, you can double click the zip to extract the files, on a Windows pc, you can right click the file and choose to Extract Here.

CAN I DOWNLOAD DIRECT TO A MOBILE DEVICE?
Healing Animals Organisation delivers digital files as a zip file, and an iPod, iPad and many other mobile devices can’t open zip files. We recommend that you download to your main computer then sync the audio files to your device.

WHAT FILE TYPE AND QUALITY ARE HEALING ANIMALS ORGANISATION DOWNLOADS?
Healing Animals Organisation audio is provided in 320kbps MP3 format, which has been tested and shown to be practically indistinguishable from the original master. Uncompressed WAV downloads are also available at an additional cost. Please contact us

HOW MANY TIMES CAN I DOWNLOAD MY ITEMS?
You can request downloads four times within four days of purchase. This can only be extended in the event of a technical failure while providing your download links. For this reason, you should ensure your digital downloads are protected by a backup solution

WHAT CAN I DO WITH MY PURCHASED MUSIC?
Downloaded tracks can be played through your PC/Laptop, transferred to a compatible portable MP3 player or burnt to CD Once you have downloaded music or bought a CD from us, it is yours to keep; however, as all music available at Healing Animals Organisation is copyrighted, it is prohibited to distribute, sell or share it with others.

IS IT LEGAL TO BUY MUSIC DOWNLOADS FROM HEALING ANIMALS ORGANISATION?
All music downloads from Healing Animals Organisation are 100% legal and fully licensed by the copyright holders.

MY QUESTION WASN’T ANSWERED HERE. HOW DO I CONTACT YOU?
If you have any questions concerning the Music Store or if you have any problems downloading the files, please email us